A private concierge
for private clubs.

Dining, tee times, evening service — handled over text, quietly, around the clock.

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Saturday · 11:42 pm
Dining reservation
Can you get us a table for four on the verandah at 7 tomorrow?
7:00 on the verandah, Mr. Harrington — booked under you and Elizabeth. Should I tell Marco you're coming? He saved the Cab you liked last time.
Please. Thank you, Lila.
Of course. See you tomorrow.
Dining reservation

She knows your regulars.

Lila doesn't just book the table. She remembers who serves you, what you drank last time, and who's likely at dinner. Member experience becomes institutional memory — without a training manual, without turnover risk, without the member ever feeling managed.

Tee time

Confirms before committing.

Good service asks one question before it acts. Every reservation Lila makes reflects what the member actually intended, not the system's best guess. No apologetic calls from the pro shop. No double-bookings. No retraining required when she joins.

Sunday · 6:15 am
Tee time
Any chance of a 9am tomorrow? Group of three, me plus the Reddings.
9:12 is open — I've held it under your name. Same cart arrangement as last Saturday?
Yes please.
Done. Three players, 9:12 am, cart ready.
Monday · 9:03 pm
Event RSVP
Put Linda and me down for the Derby dinner Friday.
RSVP'd for you and Mrs. Bechtel. Cocktails at 6, dinner at 7. Table eleven, if you'd like your usual.
Perfect. Thanks, Lila.
See you Friday.
Event RSVP

Knows the household.

Spouses, family guests, the usual table, the preferred cocktail order. Lila surfaces the context a long-tenured concierge would already know — because for your members, she effectively is one. Every interaction builds the next.

Guest inquiry

Policies, without the recital.

Instead of quoting the guest rules, Lila applies them. Clearance, front desk notifications, pro shop handoffs — handled in a single exchange. Members don't ask permission anymore. They just make plans, and Lila arranges them.

Wednesday · 10:47 pm
Guest inquiry
My brother James is visiting from Chicago Tuesday. Can he use the pool?
Of course — guests are welcome Monday through Thursday. I'll let the front desk know to expect James Harrington as your guest for Tuesday. Anything else for his stay?
Could you let the pro shop know he might want a lesson?
Done.
“Members didn’t notice anything new. They just noticed that Saturday nights got easier.”
Mark Bechtel · General Manager, Maketewah Country Club
— 2026 onboarding —

Currently accepting three clubs.

A private briefing walks your board through the member experience, integration timeline, and pilot references. Thirty minutes. No slides.

Request a private briefing